Search result for: “support ticket”

The best WordPress support ticketing plugin

The best WordPress support ticketing plugin Build A Better Support Platform For Your Customers Deski SupportWordPress Plugin $59 / One-Time Payment On Envato Unlimited Tickets Unlimited Agents Unlimited File Attachments Lifetime Updates Email Notifications Google ReCaptcha V3 Integration Shortcodes Add-ons Support Overridable Templates Ticket Notes Canned Response Custom Status Automatic Ticket Close WooCommerce Integration Envato Integration Category Agent Auto Assignment …

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Deski Support Home

Product Support Follow Us: Twitter Facebook-f Home Add-ons Features Pricing Roadmap Blog About Home Add-ons Features Pricing Roadmap Blog About Try Demo Try Demo Buy Now // Build A Better Support Platform For Your Customers The all-in-one helpdesk & support plugin for WordPress. Customizable Versatile One-Time Payment Quality checked by Envato Try Demo Buy Now Core Features We offer the …

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WooCommerce License Manager Integration

WooCommerce License Manager integration allows you to require your customers to enter a valid license key for a product purchased from your WooCommerce store to be able to open a support ticket. Requires Deski Support – Version 1.1.2+ Requires WooCommerce License Manager With API v2 Enabled

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Roadmap

In Progress Slack notifications add-on. Paid support add-on (WooCommerce). Emails add-on: convert emails to tickets and reply to tickets directly through email. Near Future Elementor blocks for smoother integration. Ticket To-do lists add-on. Account notes add-on: like ticket notes but visible in every ticket by the same user, for details that you need to remember about the customer that are …

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About

Are you searching for a top-of-the-line support ticketing plugin that goes above and beyond to enhance your customers’ experiences? Your quest ends here! Our primary goal is to develop a comprehensive support ticketing plugin that is enriched with essential features tailored to meet the diverse needs of businesses in the most optimal way possible. In order to foster transparency and …

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Features

Core Features Shortcodes We added shortcodes for better customization and smoother integration, convert any page to your customer support base using shortcodes! Custom Fields Deski also allows you to create custom fields, enabling you to gather specific information from customers when they submit new tickets. These fields can be tailored globally or made conditional, appearing only for specific categories, providing …

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WordPress Helpdesk Plugins vs. Standalone Web Applications: Why WordPress Takes the Lead

In the fast-paced world of customer support, businesses need efficient and user-friendly solutions to manage their helpdesk operations effectively. While standalone web applications have traditionally been popular choices, today we’re going to explore why using a WordPress-based helpdesk or ticketing plugin can be a smarter option. We’ll delve into the ease of installation and updates offered by WordPress plugins, providing …

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